About SINTRA
Welcome to SINTRA, the leading provider of heavy equipment solutions. Our team of experienced professionals, led by management from top heavy equipment manufacturers, is dedicated to delivering innovative and cost-effective solutions to our customers.
We understand the importance of efficiency and reliability in the industry, which is why we only offer genuine spare parts and cutting-edge equipment from the best manufacturers in the business.
Whether you’re looking for new equipment, genuine parts, or expert service and support, SINTRA has you covered. Let us help you take your business to the next level with our unparalleled experience and commitment to customer satisfaction.
Scalable Solutions for Construction Equipment
We bring to the market business solutions that minimize machinery downtime, boost productivity and maintain the highest standards of savings for our customers.
The following are some of our key differentiators:
Genuine Parts
100% Genuine Spare Parts and supplies for your equipment to ensure genuine performance.
2-Hour Quote Response Guarantee
Our customer service team will help your business get back up to speed with our guaranteed 2-hour Quote Response Time.
Supply Chain
Our fully automated Logistic Hubs located in Brussels, BE & Dubai, UAE, increase your operational efficiency and allow us to expand business activities into new markets.
Technical Consultancy Services
Our Technical Expertise is the backbone of our Value Proposition to your business. We utilize all the data that are the most cost effective and could, in the most efficient manner, deliver the most sustainable outcomes for enhanced business productivity.
IT Infrastructure
The delivery of our business services is supported by Customer Relationship Management (CRM) & Enterprise Resource Planning (ERP) systems that enable operational effectiveness to incoming business requests from our Partners and Customers.
eSupport
Place an order, submit your Request For Quotation, or request technical assistance, anytime.
Our online support allows you to take care of business when you need it most.
Our Mission
Our mission is to enhance after-sales services for construction equipment owners, contractors, and fleet managers by offering a wide range of products and delivering exceptional consultative sales and service. Our goal is to improve operational efficiency through innovative solutions and “Redefine After-Sales Excellence”.
Our Vision
Our vision is to be the premier provider of industrial solutions in MENA, delivering exceptional after-sales service and innovative solutions to optimize the performance of construction equipment owners, contractors, and fleet managers.
Our Values
Ethics, Transparency, Honesty, Reliable, Innovation.